Handling Crisis Communication in The Instant Information Age
Earlier this year, NC AWWA-WEA asked us at WaterPIO to author a piece for their Emergency Preparedness issue of NC Currents Magazine. Having seen our presentations at AWWA and NC AWWA-WEA conferences, they drafted us to write about "Handling Crisis Communication in The Instant Information Age."
Their issue just hit the street this August. In our piece, we walk their readers through all of the proper steps to take before, during, and after a crisis hits. We highlight how to build trust before an emergency through proactive communication; how to craft a successful crisis COMMS plan; how to communicate clearly, early, and often during a crisis; how to handle social media; and how to boost trust after the emergency ends.
For a free initial consultation about our crisis COMMS services, email us at firstname.lastname@example.org or call/text at (910) 622-8472.