The conversation was so lively we went well past his normal time as we talked about the benefits of: boosting customer communications; creating extensive crisis communications plans; and preparing for the impact of emerging contaminant discoveries. His pod is found on iTunes and Google Play for Android.
After a brief break from giving presentations across the Southeastern U.S., WaterPIO is back on the road training and informing water professionals about public communications in August and September, including the National Rural Water Association's WaterPro conference.
We start with the North Carolina section of AWWA-WEA and the North Carolina Rural Water Association's Leadership Summit before heading into a whirlwind week of presentations at WaterJam 2018, South Carolina Rural Water's Annual Conference (pending), and finally WaterPRO. You're welcome to email us for copies of our presentations.
During the EPA's PFAS Summit, several news outlets called on WaterPIO for our insights on the issue of emerging contaminants. ABC News highlighted our concerns about the EPA's public communication efforts surrounding the summit and, to more specifically help our clients, we made our latest of several talk show appearances to discuss a variety of water issues. (Start at 20:20.)
In just 25 minutes, we covered significant ground including the summit; the reactions were receiving from water professionals at our presentations; the latest legislative and scientific actions to deal with chemical contamination of our drinking water; and the efforts of one of our clients to restart construction of a vital water treatment plant.
For more than a decade, WaterPIO has led water and sewer utility communications, providing clear, concise information to the press and the public.
We live in The Instant Information Age. Your customers are receiving the news they want - no matter how important - without needing to ask for it.
WaterPIO helps water utilities meet their customers' growing expectations for information. We can develop and implement communications strategies that improve connections with customers without taxing your time and resources.
We'll do the work for you, enabling you to focus on your essential duties: providing safe and reliable water services. And there's new proof of how consistent communications work can go to help your entire operation.
J.D. Power's Water Customer Survey shows how water utilities that regularly communicate with their ratepayers receive significantly higher satisfaction scores.
66" Main Break, Potomac, MD, 12/23/08. Swift water rescues were broadcast around the world. WaterPIO staff produced the event that changed the conversation.
WaterPIO offers Public Information Officers who work for water utilities or local government water operations more than two decades of newsroom and public relations experience. We've directed communications for utilities serving three million people, successfully promoting their work through the media for more than a decade.
We know how difficult your outreach work can be when you have limited time and resources, especially if you have several topics to communicate. That's where WaterPIO can affordably help your efforts.
WaterPIO makes budgets go farther through quick-acting, short-term or year-round communications planning and implementation. Our assistance is always provided in your good name; we're simply here to help you succeed.
WaterPIO built the first emergency notification system specifically designed for a water and sewer utility, covering every conceivable crisis situation.
WaterPIO is a communications pioneer in the water and wastewater industry. We've seen it all during our years in water and can defuse any crisis that arises, be it a major transmission main break or the discovery of emerging contaminants in drinking water.
If your water operation doesn't have a detailed crisis communications plan, we can create and implement a system-wide approach that will ensure you and your staff are prepared for any crisis that may come your way.
For a fraction of the cost of your staff's time or the addition of personnel, we can train your team to handle real or social media-created emergencies. We have a proven track record of success; we've presented our positive results in crisis situations to more than two dozen national, state, and regional water industry conferences.
WaterPIO can keep your audiences in the know on a consistent basis and enact an extensive array of short-term, long-term, project and crisis-centered services. We know your time and resources are limited, so all of WaterPIO's plans are crafted with your utility's needs, budgets and personnel in mind, combined together for ease of use.
Take a look at our complete rundown of services and contact us; we'll be happy to tell you how all of our plans possess proven track records of success.
WaterPIO-produced print materials, web, and online content have effectively informed our customers at the lowest possible cost for more than a decade.
We've produced Consumer Confidence Reports, Annual Reports, bill inserts, brochures, posters, signage, and other Web content that engage customers and key stakeholders for maximum impact. And our social media content moves the needle with key influencers.
Sometimes the simplest steps provide a water and wastewater utility with the greatest impact.
WaterPIO can help you tell your story through informative and entertaining customer outreach plans that impact groups of people ranging from five to thousands.
Our public meetings and presentations have educated hundreds of customers and water professionals about our clients' important role in the community.
WaterPIO, LLC P.O. Box 1256, Hampstead, NC 28443
info@WaterPIO.com 24/7 Access: (910) 622-8472