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AWARD-WINNING WATER &
WASTEWATER COMMUNICATION LEADERS

Affordably improve your customer, media, social media, & crisis communications. Water quality issue experts, including taste & odor, PFAS, & lead findings.

WHO WE ARE

Using more than 70 years of news & water industry experience, WaterPIO boosts public, mass media, & social media communications in ways that will benefit you, your customers, and your key stakeholders.

We plan and produce affordable, award-winning COMMS services, including:

Customer communication plans & outreach for everyday actions and important projects, like AMI

Proactive media outreach & rapid response plans
for public confusion & misinformation

Elected official communications, including
media training & interview preparations

Community outreach approaches for a variety
of water & wastewater challenges, including
taste & odor, lead, & PFAS discoveries

Crisis communications plan development &
24/7 services, including on-scene support

Social media content & outreach. Web content.

Creation and production of public information materials, including brochures & bill inserts

Development and production of Water Quality Reports/CCRs, strategic plans, CIPs, & annual reports

water industry pr

WHAT WE DO

National surveys show how water utilities that repeatedly communicate with their customers receive stronger support for their current operations and future funding.

WaterPIO provides a wide variety of public communication planning and implementation services to water & wastewater utilities.

Whether you need to boost your overall customer & social media COMMS, prepare the public for major projects like AMI, or get ready to respond to a crisis, WaterPIO boosts your chances of success.

We're Always On Call, available at any hour. Just call or text (910) 622-8472.



SUCCESS FOR OUR CLIENTS

Just a few examples of our customer & crisis COMMS work.